Our Differences
See what seperates us
from them
Healthcare Reform
Our experienced representatives have a comprehensive understanding of the Affordable Care Act and its impact on not only patients, but healthcare organizations overall. Preparation is the key to success in the changing healthcare landscape, Hospital Referral Services is dedicated to staying at the forefront of our field. We will keep you up-to-date on any policy changes that are made and provide you with the right solutions.
Our Process

Hospital Referral Services provides innovative solutions for insurance eligibility and healthcare receivables management while treating patients with care and respect. Our proven processes and procedures include:

  • Onsite and offsite screening with all information being loaded directly into the hospital’s system.
  • Taking a culturally sensitive and community service approach to all patient communications
  • HIPAA compliant
  • Customized reporting packages
  • Provide assistance with Presumptive Eligibility
  • Maintain consistent communication with Case Managers in the Business Office
  • Multi-lingual agents
  • Local market knowledge
  • Automated dialer campaigns
  • Marketplace knowledge
We care about your patients and provide value added services to help them understand the choices they have available to them. We do this by:
  • Clearly outlining all program information
  • Assist patients with missing or incomplete documents
  • Having Field Representatives available to provide support and extra guidance
  • Provide information on Out of State Medicaid
  • Offering language translation services
  • Providing continuous education updates to make sure all staff is aware of current standards, guidelines and potential changes

Hospital Referral Services believes strongly in business relationships that result in constructive and positive client engagements, because of this we believe that a consistent and level pricing plan helps our clients in knowing that the services provided are not influenced by a need for additional revenue by our company. Our employees are driven to maximize client revenue by performing their job functions to the best of their ability and acting in the best interest of the client.